---
title: "Agents in Slack"
canonical: https://trickest.com/docs/using-the-app/ai-agent/slack
description: "Install the Trickest Slack app, link your account, and work with agents in DMs and channel threads."
---

# Agents in Slack

Ask the Trickest agent to inspect runs, query databases, or build workflows from Slack. It replies in the same thread and uses your linked Trickest account's permissions.

## Install and link your account

1. Sign in to Trickest with **managed AI access**. Installing the workspace app requires a **Trickest vault administrator** and permission to approve apps in your Slack workspace. A BYOK-only plan does not enable the Slack connector.
2. Open [Settings → Connectors](https://trickest.io/settings/connectors), find **Agent on Slack**, and select **Add to Slack**.
3. Choose the Slack workspace and approve the requested access. Trickest returns you to Connectors and shows the connected workspace.
4. Select **Link my account** and finish the Slack sign-in flow. Check that the card says **Your account is linked**. Each teammate who wants to use the agent must link their own account, including the person who installed it.
5. Invite the bot to the channel you want to use, or open a direct message with it.

If Slack is not configured on your deployment, the card explains that it is unavailable. Ask your deployment administrator to enable the integration before attempting to install it.

## Start a conversation

Mention the bot in a channel, using its actual Slack display name:

```text
@Trickest List my workflows and show which ones ran most recently.
```

In a DM, send the request without a mention. Once the agent has joined a channel thread, reply in that thread to continue; you do not need to mention it each time. It does not answer unrelated channel messages.

Each sender has their own agent session and permissions, even within a shared thread. Linking your Slack account does not grant access to another user's workflows or data.

Try a follow-up with a workflow or run the agent has identified:

```text
Inspect that run and explain which nodes failed. Do not start another run yet.
```

You can share files with the bot. The agent can read supported attachments and return files in the thread. A large task may take time without a Slack typing indicator. If it says it is still working on your previous message, wait for the response and then resend your follow-up; that follow-up was not queued.

## Disconnect

In **Settings → Connectors**, **Unlink** removes your personal Slack account link. **Disconnect** removes the workspace installation and stops the bot responding until an administrator reconnects it. Disconnecting the installation requires administrator permissions.

## Connection states in Settings

The **Agent on Slack** card changes as you connect:

| State | What you see | Next step |
|---|---|---|
| Managed AI is unavailable | A managed AI plan notice | Ask your account owner about access. |
| Slack is not configured on the deployment | An unavailable message | Ask your deployment administrator to enable Slack. |
| No workspace installation | **Add to Slack** | Install the app with an administrator account. |
| Workspace connected, your account unlinked | **Connected** with **Link my account** | Link your own Slack identity. |
| Workspace connected, your account linked | **Your account is linked** and **Unlink** | DM the bot or invite it to a channel. |

Installing the workspace app and linking your account are separate steps. A **Connected** badge alone does not confirm your personal account link.

## Troubleshooting

| Symptom | What to check |
|---|---|
| The bot asks you to link your account | Use **Link my account**, even if someone already installed the app. |
| Managed AI access notice | Your linked account needs managed AI access. A BYOK-only plan does not enable Slack. |
| A channel message gets no reply | Invite the bot, mention it, or reply in a thread it has joined. |
| The bot says it is still working | Wait for the current turn and resend your follow-up. |

[Open Connectors](https://trickest.io/settings/connectors) to start.

---
_Markdown source of https://trickest.com/docs/using-the-app/ai-agent/slack._