---
title: "Connecting Chat Channels"
canonical: https://trickest.com/docs/using-the-app/agent/connecting-chat-channels
description: "Connect Slack so you can mention the Agent or message it directly."
---

# Connecting Chat Channels

## Before you start

The **Channels** page lets you use the Agent from Slack. Open **Settings > Agent > Channels**.

The page is available when the workspace has [Managed AI](/docs/key-concepts/agent/managed-ai). A provider key alone does not make Chat channels available. You do not need Slack to use the Agent in Trickest.

<Frame editorial maxWidth="244px" darkSrc="https://res.cloudinary.com/db14crach/image/upload/v1792713896/www/docs/release-1-2-1-2026-10-23/product/settings-agent-navigation-dark-198b8ab856e24e20.png" caption="The Agent settings group uses Knowledge and Channels. Slack MCP is configured separately under Connectors.">
  <img src="https://res.cloudinary.com/db14crach/image/upload/v1792713897/www/docs/release-1-2-1-2026-10-23/product/settings-agent-navigation-light-0a14ebc76cb20256.png" alt="The Agent settings group uses Knowledge and Channels. Slack MCP is configured separately under Connectors." />
</Frame>

## Connect Slack

Under **Workspace installation**, select **Add to Slack**. That adds the Trickest app to the Slack workspace your team will use.

Under **Your account link**, select **Link my account**. Each person links their own Trickest account. Until you link, the Agent cannot answer your Slack messages.

Mention the Agent in a channel, or send it a direct message. Linked messages use your Trickest access.

If the page says Slack is not set up, ask an administrator to configure it.

## Disconnect

**Disconnect** removes the Slack workspace connection. The Agent stops answering in Slack until you connect again.

**Unlink** removes only your account link.

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_Markdown source of https://trickest.com/docs/using-the-app/agent/connecting-chat-channels._